Profile
Sunrise Maids Katy is a locally owned residential cleaning company serving Katy, West Houston, and communities across Greater Houston. Founded in 2018, the company offers recurring house cleaning, one-time service, deep cleaning, apartment cleaning, move-in and move-out cleaning, housekeeping, and green cleaning options. Customers can request an instant quote and book online, while the Katy office provides phone and email support during business hours.
Sunrise Maids states that its cleaners are screened and background-checked and that the business is bonded and insured. The company follows a 49-point cleaning process and advertises a 100% Clean Guarantee. Service details, availability, pricing, and guarantee terms can change, so customers should confirm the current written scope before booking.
Sunrise Maids Katy Cleaning Services
The available cleaning plan depends on the size and condition of the home, the number of bedrooms and bathrooms, requested extras, and whether the appointment is recurring or one-time. The company says it supplies the equipment and cleaning products needed for the scheduled work. Customers who prefer fragrance-free, pet-conscious, or personally supplied products should discuss those needs in advance.
Recurring House Cleaning
Recurring service is available on weekly, biweekly, and monthly schedules. It is intended to maintain kitchens, bathrooms, bedrooms, and living areas after the home has reached a suitable baseline condition. Common tasks described by the company include dusting reachable surfaces, cleaning mirrors and light switches, wiping kitchen counters and appliance exteriors, cleaning sinks and bathroom fixtures, making beds, vacuuming, sweeping, and mopping.
The company says it tries to assign the same cleaner or team for repeat visits whenever scheduling permits. Households comparing visit frequency can use our house cleaning schedule guide to decide whether weekly, biweekly, or monthly service is a practical fit.
Deep Cleaning
Deep cleaning is designed for first appointments, seasonal resets, or homes with heavier dust and buildup. It may devote additional time to baseboards, blinds, vents, ceiling fans, door frames, cabinet exteriors, bathroom surfaces, and other detail work. The exact checklist should be reviewed before the appointment because tasks such as appliance interiors, cabinet interiors, wall washing, and specialty surfaces may require an add-on or additional time.
If you are uncertain which service level to choose, compare standard cleaning vs. deep cleaning before requesting a quote.
Move-In and Move-Out Cleaning
Sunrise Maids offers cleaning for vacant or nearly empty houses and apartments before or after a move. The company describes customizable plans that may address kitchens, bathrooms, floors, baseboards, fixtures, reachable surfaces, and selected interior areas. After-construction cleaning for renovated or newly built homes is also listed among its move-related services.
Tenants should compare the professional checklist with their lease and inspection requirements. Cleaning does not guarantee the return of a security deposit because the property owner or manager makes the final decision. Photograph the property after cleaning and use our move-out cleaning checklist for Houston-area renters before returning the keys.
Apartment, Housekeeping, and Green Cleaning
The company accepts apartment and residential housekeeping appointments in its service area. It also advertises green cleaning for customers who prefer lower-impact product choices. “Green” can mean different things among providers, so customers should ask which products will be used, whether disinfectants are included, and whether the selected products are appropriate for children, pets, allergies, natural stone, wood, or other specialty surfaces.
How the Booking Process Works
- Request a quote: Enter the home address, square footage, bedroom and bathroom count, condition, service type, and requested extras through the online quote system or contact the office.
- Select an appointment: Choose an available date and arrival window. Confirm access instructions, pets, parking, gates, alarms, and any priority rooms.
- Prepare the home: Remove excessive clutter, secure valuables and fragile items, and place preferred products where the cleaner can find them.
- Review the work: Inspect the included areas after service and report any checklist item that appears to have been missed within the company’s stated guarantee window.
Online booking is available around the clock, but that does not mean cleaning crews operate 24 hours a day. Office hours and appointment availability remain separate from access to the booking form.
Sunrise Maids Pricing and Payment Policies
The company’s published maid-service information states that service starts at approximately $150. This is a starting point rather than a guaranteed total. Final pricing depends on the home’s size, bathrooms, current condition, service frequency, extras, and the amount of time and labor required. Customers should use the instant quote tool or contact Sunrise Maids directly for a current written estimate.
According to the company’s FAQ, a temporary authorization may be placed on the customer’s card several days before an appointment, while the final charge is processed after the service is completed. The FAQ also describes notice requirements and potential fees for late cancellation or rescheduling. Saturday appointments may have stricter conditions. Read the current booking terms before confirming because fees and policies can change.
Tips are described as optional. If you choose to tip after a satisfactory visit, our house cleaner tipping guide explains typical approaches for one-time work, recurring service, deep cleaning, and holiday bonuses.
49-Point Process and Clean Guarantee
Sunrise Maids promotes a 49-point checklist intended to create a consistent process across appointments. The company also advertises a 100% Clean Guarantee. Its published policy asks customers to report a missed checklist item promptly so the company can review the concern and, when covered, arrange a return visit to correct it.
The guarantee should not be interpreted as unlimited work or a refund promise. The published terms indicate that corrections relate to tasks included in the booked checklist. Results can also depend on buildup, clutter, permanent staining, damage, delicate materials, and the amount of labor authorized. Customers should document special requests in writing before the appointment.
Cleaning Team and Home Access
The company states that every cleaner is screened and background-checked before entering customers’ homes. Sunrise Maids also says it carries bonding, liability, and workers’ compensation coverage. Customers may request current proof of insurance or clarification about access procedures when comparing providers.
If no one will be home, confirm how the key, door code, alarm, and locking instructions will be handled. Secure cash, jewelry, documents, medications, firearms, and irreplaceable items. Pets that are anxious, protective, or likely to escape should be placed in a separate secure room, crate, or other safe location before the team arrives.
Greater Houston Service Area
The company is headquartered in Katy and lists service across Fort Bend, Harris, and Waller counties. Published service locations include:
- Katy and Cinco Ranch
- West Houston
- Cypress and Hockley
- Fulshear and Weston Lakes
- Richmond and Rosenberg
- Brookshire and Pattison
- Pecan Grove and Simonton
Availability can depend on the exact address, route capacity, requested date, and service type. Customers outside the listed communities should enter their address in the quote system or call before making plans.
Reviews and Reputation
The official Sunrise Maids website displays a 5.0 Google rating and states that the company has accumulated more than 200 reviews. Review totals and ratings change over time, so customers should open the current review profile and read recent feedback rather than relying only on the headline score.
When comparing reviews, look for repeated comments about punctuality, communication, consistency, handling of missed areas, and how the company responds when something goes wrong. A balanced decision should consider recent reviews, the written checklist, insurance, pricing, and cancellation terms together.
Contact Sunrise Maids
- Address: 5614 1st St, Suite 19, Katy, TX 77493
- Phone: (346) 514-3282
- Email: [email protected]
- Website: sunrisemaids.com
- Facebook: Sunrise Maids Katy
- Instagram: @sunrisemaids
- X: @sunrisemaids_tx
- LinkedIn: Sunrise Maids
- YouTube: @sunrisemaids
Business Hours
- Monday–Saturday: 9:00 a.m.–6:00 p.m.
- Sunday: Closed
- Online quote and booking system: Available 24/7
Before Booking Sunrise Maids Katy
Ask for the exact written checklist and total price, including taxes, minimums, and optional services. Confirm whether the quote includes appliance interiors, cabinet interiors, blinds, baseboards, walls, windows, laundry, dishes, organization, or post-construction dust. Disclose pets, access restrictions, delicate materials, heavy buildup, and any priority rooms before the appointment.
HomeProsly provides this listing for informational comparison and is not the cleaning company. Services, prices, hours, review counts, promotions, and policies may change. Contact Sunrise Maids directly for the latest information and booking availability.
Frequently Asked Questions
Does Sunrise Maids offer recurring cleaning?
Yes. The company lists weekly, biweekly, and monthly cleaning schedules, subject to address and appointment availability.
Does Sunrise Maids provide cleaning supplies?
The company states that cleaners bring the equipment and products required for the scheduled service. Customers with product preferences should notify the office beforehand.
Does Sunrise Maids offer move-out cleaning?
Yes. Move-in, move-out, and selected after-construction cleaning services are listed. Confirm all required tasks and add-ons in writing before booking.
Is Sunrise Maids insured?
The company states that it is bonded and insured and carries liability and workers’ compensation coverage. Customers may request current details directly from the business.
What happens if an area is missed?
Sunrise Maids advertises a 100% Clean Guarantee for work included in the scheduled checklist. Report concerns promptly and review the current correction terms with the office.
