Effective date: September 10, 2026
HomeProsly respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit HomeProsly.com, create an account, submit or manage a business listing, contact a service provider, leave a review or comment, or otherwise use our website.
Who We Are
HomeProsly is an online directory that helps users discover and compare local service businesses across multiple categories, including home improvement, maintenance, repairs, cleaning, remodeling, landscaping, and other professional services.
In this Privacy Policy, “HomeProsly,” “we,” “us,” and “our” refer to the operator of the HomeProsly website.
Information We Collect
Depending on how you use HomeProsly, we may collect the following information:
Information You Provide
- Your name, email address, phone number, username, and account information.
- Information submitted when creating or managing a business listing.
- Business names, addresses, service areas, contact details, websites, opening hours, descriptions, categories, photographs, videos, and social media links.
- Information included in quote requests, contact forms, support requests, reviews, and comments.
- Any other information you choose to provide through the website.
Passwords are stored in a protected, encrypted, or hashed form and are not visible to us as plain text.
Information Collected Automatically
When you visit HomeProsly, our website and service providers may automatically collect:
- Your IP address.
- Browser and device type.
- Operating system.
- Pages visited and actions performed.
- Referring website or search engine.
- Approximate location based on your IP address.
- Cookie identifiers and similar technical information.
- Date, time, and duration of visits.
This information helps us operate the website, prevent abuse, understand how visitors use HomeProsly, and improve our services.
Business Information from Public Sources
HomeProsly may create or update business listings using information supplied by business owners, users, publicly available sources, business websites, directories, social media pages, or other lawful third-party sources.
Business owners may contact us to correct, update, claim, or request removal of a listing.
How We Use Information
We may use collected information to:
- Create and manage user accounts.
- Publish and maintain business listings.
- Help users find local service providers.
- Process listing submissions and updates.
- Deliver quote requests or messages to the selected business.
- Respond to questions and support requests.
- Display reviews, comments, photographs, and other submitted content.
- Verify listings and prevent fraudulent activity.
- Improve search results, website functionality, and user experience.
- Monitor website performance and usage.
- Send service-related notices and account communications.
- Send promotional communications when permitted by law.
- Enforce our rules and protect the rights and safety of users, businesses, and HomeProsly.
- Comply with applicable legal obligations.
Publicly Visible Information
Information published in a business listing may be publicly visible and indexed by search engines. This may include:
- Business name and description.
- Business address and service area.
- Telephone number and business email address.
- Website and social media links.
- Opening hours.
- Services and categories.
- Photographs, videos, reviews, and ratings.
Do not submit personal or confidential information that you do not want displayed publicly.
Reviews and comments may also display the name, profile image, or other information associated with the author’s account.
Quote Requests and Contact Forms
When you submit a quote request or contact a business through HomeProsly, the information you provide may be sent to the business or service provider you selected.
That business becomes responsible for how it uses the information after receiving it. We recommend reviewing the business’s own privacy practices before providing sensitive information.
HomeProsly does not guarantee the conduct, availability, pricing, licensing, insurance, or privacy practices of independently operated service providers.
Comments and Reviews
When visitors leave comments or reviews, we may collect the information entered in the form, along with the visitor’s IP address and browser information, to assist with spam detection, moderation, and security.
Approved comments and reviews may be publicly visible.
If profile images are provided through Gravatar, an anonymized value created from your email address may be sent to the Gravatar service. Gravatar’s privacy policy is available at https://automattic.com/privacy/.
Media and Uploaded Content
If you upload photographs or other media, avoid including embedded location information such as EXIF GPS data unless you want that information to be available.
Visitors may be able to download publicly displayed images and extract embedded information.
You must have the necessary rights and permissions to upload and publish any images, videos, logos, or other content submitted to HomeProsly.
Cookies
HomeProsly may use cookies and similar technologies to:
- Keep users signed in.
- Remember account and display preferences.
- Provide website functionality.
- Protect forms and prevent spam.
- Measure website traffic and performance.
- Understand how visitors use the website.
- Support advertising and marketing when enabled.
Some cookies are necessary for the website to function. Other cookies, including analytics or advertising cookies, may be optional where consent is required.
You can control or delete cookies through your browser settings. Disabling certain cookies may prevent some website features from working correctly.
Analytics and Advertising
We may use analytics providers to understand website traffic, page performance, visitor interactions, and technical problems.
HomeProsly may also display advertisements or use advertising services. Advertising providers may use cookies or similar technologies to show, measure, or personalize advertisements, subject to applicable law and available consent choices.
HomeProsly does not sell personal information directly in exchange for money. If our practices are considered a “sale” or “sharing” of personal information under an applicable privacy law, we will provide any notices and choices required by that law.
Maps and Location Features
HomeProsly may use third-party mapping and location services to display business locations, service areas, and search results.
When you use location-based search, we may process a city, ZIP code, approximate location, or device location if you grant permission. Map providers may also collect technical information according to their own privacy policies.
Embedded Content and External Websites
Pages on HomeProsly may contain embedded maps, videos, images, social media content, or other material from third-party websites.
Embedded content may behave as though you visited the third-party website directly. Those providers may collect information, use cookies, and monitor your interaction with their content according to their own privacy policies.
HomeProsly may also contain links to external websites. We are not responsible for the privacy, security, or content of third-party websites.
How We Share Information
We may share information with:
- Businesses that receive your quote request or message.
- Website hosting and technical service providers.
- Email delivery and communication providers.
- Mapping and location service providers.
- Analytics, security, spam-prevention, and advertising providers.
- Contractors who help us operate and maintain HomeProsly.
- Government authorities when disclosure is legally required.
- A buyer, successor, or related party in connection with a merger, sale, restructuring, or transfer of the website or business.
Service providers are permitted to process information only for the services they provide to us, subject to their agreements and applicable law.
We may also disclose information when reasonably necessary to investigate fraud, prevent abuse, enforce our terms, protect users, or defend legal claims.
How Long We Retain Information
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- Whether your account remains active.
- Whether a business listing remains published.
- The time required to process a request or resolve a dispute.
- Fraud prevention and website security requirements.
- Legal, tax, accounting, and regulatory obligations.
- The need to establish or defend legal claims.
Comments, reviews, and their associated metadata may be retained while they remain published or as needed for moderation and spam prevention.
When information is no longer required, we may delete or anonymize it.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Receive a copy of certain information in a portable format.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of certain advertising, selling, or sharing practices.
- Close your account.
- Request correction, removal, or ownership verification of a business listing.
- Submit a complaint to an applicable privacy authority.
Some requests may be limited where retaining information is necessary to comply with legal obligations, prevent fraud, protect other users, or establish or defend legal claims.
We may need to verify your identity before completing a privacy request.
California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including rights to know, access, correct, or delete certain personal information and to opt out of certain selling or sharing practices.
HomeProsly will not discriminate against users for exercising applicable privacy rights.
These rights apply only when the relevant legal requirements and business thresholds are met.
European Economic Area and United Kingdom
Where European or United Kingdom data protection laws apply, we process personal information using one or more lawful bases, including:
- Your consent.
- Performance of a contract or action requested by you.
- Compliance with legal obligations.
- Our legitimate interests in operating, securing, and improving HomeProsly.
Information may be processed in countries outside your place of residence. Where required, we will use appropriate safeguards for international transfers.
Children’s Privacy
HomeProsly is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through HomeProsly, please contact us so that we can review and delete it where appropriate.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, or legal obligations change.
The updated version will be posted on this page with a revised effective date. Material changes may also be communicated through the website or by email when appropriate.
Contact Us
For privacy questions, account requests, or requests to correct or remove a business listing, contact:
Email: [email protected]
Website: HomeProsly.com